Questions

Add two watches to your cart and the cheaper one is free. Any two watches on the site, mix and match.

Once your order comes in, it takes us 1 to 3 business days to process it. Then we ship it to you with a tracking number. Delivery usually takes 8 to 15 days.

Yes. Returns within 30 days, no questions asked and no fine print. As long as the item is in new condition, you get a full refund, as set out in our refund policy.

Yes. Every watch comes with a full 24-month warranty, so you can buy with peace of mind. If something happens to the watch in that time, we’re here. We’ll look after it, repair it or replace it as needed, as set out in our terms.

Your watch comes with a link-removal tool to fit the strap. Simple and easy, no need to measure your wrist.

Yes. Shipping is free on every order.

Yes. Checkout is secured with SSL encryption and meets PCI card security standards. Your card details are encrypted and are never stored by L&P.

No. Payment is made up front through our secure checkout only. That way your order goes straight into processing and ships without delay. And for peace of mind you get a 30-day free trial. Ordered and didn’t love it? Contact us and get a full refund.

You can cancel or change your order as long as it hasn’t shipped yet. Send us a message on the day you ordered and we’ll do everything we can to help. If it has already shipped, you can return the items once the parcel reaches you.

No problem. As long as the order hasn’t shipped, we can change it. Just contact us.

We send a confirmation as soon as you order. Sometimes the email address was typed wrong, or our email landed in spam. Check your spam folder. If it isn’t there, send us a message with the name on the order and we’ll help.